Previous Employer: Iconex Asia Pacific [ Since 12 Mar, 2018 ]

My main job title is sales support & customer service. my task is to provide customer support activities for the salesperson mainly for australia region customers. the tasks includes order management (order entry and monitoring), and handling external and internal customer inquiries, coordinate with supplier orders, post payments and adjustments to customer accounts.

Previous Employer: Bell Ltd [ Since 03 Mar, 2000 - 03 Mar, 2018 ]

Telephone collections

Previous Employer: Manpower Outsourcing Services Incoporated [ Since 30 Mar, 2017 - 27 Apr, 2017 ]

As a Talent Practice Admin of Manpower Outsourcing Services Incorporated, my primary duty and responsibility revolved mainly in Recruitment and became also involved with Learning and Development. I am mainly responsible for handling the end to end recruitment. From coordinating to business account managers of what employees do they need to looking potential candidates; sorting those candidates upon submitting their curriculum vitae, scheduling their application exams and updating their status of their applications, coordinating with managers and scheduling the interviews, preparing the onboarding of new employees, collecting the necessary documents for the 201 filing. For the facet of Learning and Development, ...

Previous Employer: How United Services Wll [ Since 12 Oct, 2008 - 30 Jan, 2016 ]

Prepare and manage correspondence, reports and documents. Set up and maintain paper and electronic filing systems. Schedules a variety of activities (appointments, departmental meetings, team building, department sport fest). Handle incoming mail and other material and distribute to the team members. Liaising with staff in other departments. Provides support in preparing tender submittal to the business development team. Set up work procedures, implementing new procedures and administrative systems. Prepare confidential and sensitive documents. Prepares reports by collecting information from respective project-in-charge. Maintains database (department staff holidays, manpower allocation, stock/issued uniform. Ensures that all petty cash bills are filed electronically, ...

Previous Employer: Deloitte [ Since 09 Nov, 2015 ]

An associate.

Previous Employer: Speedtalk Language Training Center [ Since 01 Aug, 2018 ]

Financial adviser

Previous Employer: Microsourcing [ Since 12 Oct, 2015 - 22 May, 2018 ]

- develop a process that increases the ability of the offshore programs to effectively and accurately plan acceptable to the client and set by each program. - create, dissiminate updates on policies and company events - coach, mentor and develop supervisors to be able to deliver high levels of goal attainment and quality of service. - conduct and write employee's performance appraisals. - observe formal coaching sessions and provide feedback to optimize effectiveness of coaching. - identify training and quality opportunities and collaborate with cross functional teams to drive performance improvement - participate in annual strategic planning - attend kick ...

Previous Employer: Self-employed [ Since 01 Jun, 2018 ]

Blogging on life with chronic illness.

Previous Employer: Concentrix [ Since 07 Nov, 2013 - 25 Jan, 2016 ]

Customer service specialist - back office

Previous Employer: Citigroup Business Process Solutions [ Since 29 Jun, 2012 - 21 Nov, 2018 ]

As A Customer Solutions Officer for the AU Telesales Account, I took inbound calls, activated credit and debit cards and offered upsells, bank products to enhance their business relationship with us. I also did data entry, processing requests of customers via email and doing outbound calls. I was also assigned to an Operations Manager that handled a project for recruitment, calling people to apply in our company for various posts.