Previous Employer: Sandk Space [ Since 12 Mar, 2017 - 20 Jun, 2018 ]

The last year I have worked as a virtual assistant with a company based on Australia, I handled some of their Amazon accounts and also wrote blog entries for their website, from time to time I would research for them so that we can incorporate new products on etsy and shopify. I resigned because I needed to take care of my father.

Previous Employer: Maria Celia Monfort [ Since 03 May, 2012 ]

I cook in the house and it is my responsibility to pay the bills of the house like electricity, water bill. Sometimes im doing some papers in office.

Previous Employer: Ibex Global Philippines [ Since 10 Mar, 2015 ]

Review DSAT returns and all issues related to customer satisfaction and provide an analytical review of global CSAT volumes. Identify behaviors that impact customer satisfaction by focusing on process, organizational engagement, metrics and communication related to CSAT from an internal perspective. Conducts quality review within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.

Previous Employer: Cardinak Health [ Since 28 Aug, 2017 ]

Wintel Server Analyst

Previous Employer: Advent Software Under Teleperformance [ Since 01 Mar, 2007 - 09 Jul, 2018 ]

I am an innovator as I recently built a new team in Manila and implemented new workflow which is tailored to current need of the client. The new team focuses on bringing in revenue by providing custom solutions to our clients based in the US. We determine possible custom solutions for processing data, daily and monthly workflow, portfolio reporting, data conversion and integration with other products or platform. We work with different departments such as sales, support and consultants. I’ve worn many hats throughout my career - customer service specialist, technical support, financial application advisor, mentor, trainer and I ...

Previous Employer: Sykes - Sap Successfactors Account [ Since 10 Jul, 2017 ]

I handle and resolve cases/issues raised by client/customer related to Onboarding module under SuccessFactors. We schedule a call or screen sharing to properly address the issue and also explain to the client how the features work in the system. Our task is to debug and troubleshoot the system, we usually look into the backend to review the configurations set in their instance. Finding the errors in the system is also one of our work, root cause analysis and replication of the error. We contact our clients via call or skype meeting, this is to ensure to provide the ...

Previous Employer: Kripa Shanker Sharma [ Since 04 Oct, 2017 ]

I work in my dad's company

Previous Employer: Teleperformance Inc., Phils. [ Since 30 Jan, 2012 - 30 Sep, 2018 ]

Assistant Training Manager, handles trainers and ensure training content delivery is constant. Ensures that training materials are up to date or still relevant to operations KPIs. Creates training materials for operations need based on the training needs analysis. Assistant Training Manager, handles trainers and ensure training content delivery is constant. Ensures that training materials are up to date or still relevant to operations KPIs. Creates training materials for operations need based on the training needs analysis. Assistant Training Manager, handles trainers and ensure training content delivery is constant. Ensures that training materials are up to date or still relevant to ...

Previous Employer: Expert Global Solution [ Since 03 Aug, 2016 - 02 Nov, 2016 ]

My previous job was a Telco Company which is the Expert Global Solution,,we are the one who assist the customer through phone..and one of the customer concern is their internet data and since we are a Telco Company including to the customers concern is their billing issue,,

Previous Employer: Ryan Ives [ Since 06 Mar, 2013 - 20 Oct, 2016 ]

I handle returns, check clients' orders, process refund. I also contact suppliers directly when there are problems with a delivery of an order.