BEI CLOUD: Rajat Khanna specializing in Virtual Team Leader services

Rajat Khanna  services profile picture
Profile Submitted From or Near: Delhi Delhi India
  • Personal Information:
    • Name: Rajat
    • City: Delhi
    • State: Delhi
    • Country: India
  • Last Company I Worked For:
    • Previous Companies Name: Tech Mahindra
    • Date Started: 2006-04-24
  • Other Information
    • College: The Global Open University
    • My Degree: Graduate or Professional Degree
    • Previous Job Description: Process Management. Customet Service. Service Desk. Managing team of 20 associates.Client reporting. Performance Incentives and handling all the issues related to customers. Scheduling of associates. Quality Audits. Sharing Quality Related Reports. Skip session with team. Team meeting to keep everyone on the same path. Client calibrations and reporting. Managing stackholders. All day to day activites of Team Leader. Sharing and preparing weekly and monthly reports. Organising meeting session with Quality and Lenguistic teams. Discussion on associates TNI (Training Need Identification). Helping Subject Matter Experts in creating different SOP's (Standard Operating Procedures) which help help team to perform there assigned tasks. Helping team to meet client required Service Level and Quality Targets.
  • My Avability: Full-Time
  • I can work: Both
  • Personal Skills:
    • Hourly fixed: Hourly
    • Hourly rate: MSG ME